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Delivery Information

Delivery

Orders will be dispatched via Royal Mail by the method you choose at a charge based on weight. Those received before 3pm will normally be dispatched on the same day that they are placed or stock becomes available. Orders are not normally dispatched on weekends or bank holidays.

UK

Please note that Special Delivery orders must be received by noon on the day before to ensure next day delivery. Deliveries will be Monday to Friday but please contact us if you have more specific requirements e.g. Saturday morning delivery.

Outside the UK

Please note that orders will normally take 3 -5 days delivery. The Airsure service is normally tracked all the way to its destination but is only available to certain countries. Where possible the Airsure service will be used in preference to the International Signed For service.

Carriage charges only include insurance cover where it is specifically chosen by you. Uninsured goods will be your responsibility once they have been dispatched by us.

Damaged Deliveries

If a package arrives in a damaged condition do not accept the delivery, ask the delivery company to return the package and inform us. Damaged packages delivered in your absence must not be opened and should be returned via the delivery company.


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